SABOTAGE: A BUSINESS LESSON IN PROTECTING YOUR VISION
Many years ago, when I was working as a Sales Manager with an FMCG company, one of our top distributors, who also happened to be a major partner with one of our competitors, once ordered 30 cartons of our product. She paid cash, and I delivered. Some days later, I visited the neighbourhood where her shop was located and noticed something strange, the hawkers around weren’t selling our product . Strange, Because this same woman had just ordered 30 cartons of our product a few days earlier, and the shelf life was only 10 days. So why weren’t her hawkers picking our stock? I asked a few of them why they didn’t have our product in their boxes. Their response shocked me. They said, “ We no sabi your product o .” Meaning, they didn’t even know the product existed! How Interesting. At that point, I assumed maybe she had sold out. So I asked my driver to drive us d...