EMOTIONAL INTELLIGENCE - THE WAY TO SUCCESS
Not education, not experience, not knowledge or intellectual horsepower serves as an adequate predictor as to why one person succeeds, and another doesn’t. We have observed supposedly brilliant and well educated people struggle, while others with fewer obvious skills or attributes flourish. The answer almost always has to do with the concept called emotional intelligence. It’s harder to measure and certainly difficult to capture on a resume, yet its power cannot be denied.
Emotional Intelligence (EQ) is different from
Intelligence Quota (IQ). Over the years people have erroneously assumed that
high IQ is the source of Success? Today studies have
revealed that people with the highest level of intelligence (IQ) outperform those
with average IQs just 20 percent of the time, while people with average IQs outperform those
with high IQs 70 percent of the time! Scientist therefore surmises
that there must be other cogent factor that’s responsible for success, and all
points to EQ. There
are no known connection between IQ and EQ? One simply cannot predict EQ based
on how smart someone is. Cognitive Intelligence or IQ is not flexible. IQ short of
traumatic event such as brain injury is fixed at birth. You don’t get smarter
by learning new facts or information. Intelligence is your ability to learn and
its same at age 15 as it’s at 50. EQ on the other hand
is a flexible skill that can be learned, some people are naturally emotionally
intelligent than others, a high EQ can be developed even if you aren’t born
with it
What then is EQ?
Emotional intelligence is your ability to recognize and understand emotions in
yourself and others, and your ability to use this awareness to manage your
behavior and relationships. Emotional intelligence is the “something” in each
of us that is a bit intangible. It affects how we manage behavior, navigate
social complexities and make personal decisions that achieve results.
EQ impact on our professional success
greatly. We have found
that 90 percent of high performers are also high in EQ. People who
develop their EQ tend to be successful on the job because the two go hand in
hand. The link between EQ and earnings is so direct.
What emotional Intelligence Looks Like: EQ has four
skills paired up under two primary competencies: personal competence
and social competence. Personal competence is made up of yourself awareness and self
management skills, which focus more on you individually than
with your interactions with other people. Personal competence is your ability
to stay aware of your emotions and manage your behavior and tendencies. Social
competence is made up of your social awareness and people’s skills; social competence is
your ability to understand other people moods, behavior and motives in order to
improve the quality of your relationships with them.
SELF AWARENESS: Self awareness is
your ability to accurately perceive your own emotions in the moment and
understand your tendencies across situations. Self awareness
includes staying on top of your typical reactions to specific events,
challenges and people. A keen understanding of your tendencies is important; it
helps you quickly make sense of your emotions. A high degree of self awareness requires willingness to
tolerate the discomfort of focusing on feelings that may be negative.
The only way to genuinely understand your emotions
is to spend enough time thinking through them to figure out where they come
from and why they are there. Emotions always serve a purpose, because they are
your reactions to your world around you. Emotions always come from somewhere.
Many times, emotions seem to arise out of thin air, and it’s important to
understand why something gets a reaction out you. People who do this can cut to
the core of a feeling quickly. Situations that create strong emotions will always require more thought,
and these prolonged periods of self reflection often keep you from doing
something that you will regret.
Self awareness
is not about discovering deep, dark secrets or unconscious motivations, but
rather, it comes from developing a straightforward and honest understanding of
what makes you tick. People high in self awareness are remarkably
clear in their understanding of what they do well, what motivates and satisfies
them, and which people and situations push their buttons.
SELF MANAGEMENT: Self management is what happens when you act – or
do not act. It is dependent on yourself awareness and is the second major part
of personal competence. Self management is your ability to use your awareness of your emotions to
stay flexible and direct your behavior positively. Those
who manage themselves the best are able to see things through without
cracking. Success
comes to those who can put their needs on hold and continually manage their
tendencies.
SOCIAL AWARENESS: This is your ability to accurately
pick up on emotions in other people and understand what other people are
thinking and feeling even if you do not feel the same way. Its easy to get
caught up in your own emotions and forget to consider the perspective of the
other party. Social awareness ensures you stay focused and
absorb critical information.
Listening and
observing are the most important elements of social awareness. To listen well and observe what’s going on around
us, we have to stop doing many things we like to do. We have to stop talking,
stop the monologue that may be running through our minds; stop anticipating the
point the other person is about to make, and stop thinking ahead to what we are
going to say next. It takes practice to really watch people as you interact
with them and get a good sense of what they are thinking and feeling. At
times, you will feel like anthropologist. Anthropologist makes their living watching others in their
natural state without letting their own thoughts and feelings disturb the
observation. This is social awareness in its purest form. To be
socially aware, you have to spot and understand people’s emotions while you’re
right there in the middle of it.
PEOPLE’S SKILL: This is your
ability to use the awareness of your own emotions and those of others to manage
interactions successfully. This ensures clear communication and effective
handling of conflict. People’s skill is also the bond you build with others
over time. People who manage relationship well
are able to see the benefit of connecting with many different people, even
those they are not fond of. Solid relationships are something that should be
sought and cherished, they are the result of how you understand people, how you
treat them, and the history you share.
The weaker the connection you have with someone,
the harder it is to get your point across. If you want people to listen, you
have to develop your people’s skill and seek benefits from
every relationship. The
difference between an interaction and a relationship is a matter of frequency. It’s a product of the
quality, depth, and time you spend interacting with another person.
Culled
from: ‘Emotional
Intelligence’, by Travis Bradberry & Jean Greaves
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